ErrorsMaybe your patcher isn't working properly, or your client seems to be crashing all the time. No matter what way, there's always usually a solution for these hectic moments.
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Ticket SystemGame Masters and Administrators are not always there to help you. It's not always a great idea to beg them for help either. They are just as busy as you are. Here are a couple key points you must know before hand:
Ticket System Link - An answer to your concern usually takes about 24 to 72 hours so be patient! If you need a fix immediately, below are some tabs from the ticket system homepage: Error Log Guide - Game Errors and Issues - Patcher Error Messages Visit the knowledge base for more information. |
Online SupportLet's say you have a quick questions about where to farm money (penya), or you don't know where to level. No threat! We have a Discord server for people to chill and hang out in! We are more than happy to answer any of these questions in there. Here's the link:
Come Join Us On Discord! |
The Insanity Team
Game Masters
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Administrators/Developers
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Forum Moderators
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Who will you find online in game?Most likely, you will find Game Masters online. There job is to assist you with any troubles you may have, and to direct you to the best course of action. Administrators will come on once and a while to check on everything. Developers will also come online once and a while to reboot the servers for patches and fixes. All these people may choose to also have alternate characters to play as.
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